The Secret Sauce of High-Performing Leaders: Do Less, Better

Regulatory change, customer transformation, a restructure, some precursor technology changes to enable the customer transformation…and an office restack to prepare for our (second!) return to the office. Whew. It sounds like a lot, but if you sit down with most Heads of Change or PMOs, it’s what you’ll hear. It’s not unusual for organisations to […]

Are you starting with WHY?

To get on board with change, people need to understand the opportunity ahead, or why the status quo isn’t good enough anymore. Are you starting with WHY? “Next year we’re going to introduce an enterprise-wide platform to manage employee identities, access and entitlements.” Does this make you want to pay attention? Be honest. No, it […]

Accountability: The Missing Link in Making Change Stick

You’ve done all you can: documented everything, run training sessions at all hours, sent all your communications (mostly email, but hey―COVID), and the business teams said “yes” on the go-live readiness call. You’re ready for a post-project break. While many would feel they’re crossing the finish line, the change has only just begun. Implementing change is hard […]

Characteristics of a truly Change Capable Organisation

Change – An Organisational Imperative Change has Changed Defining Change Capability A Holistic Model of Change Capability Dimension 1: Leadership Commitment to Change Dimension 2: Effective Application Dimension 3: Change-Ready Environment Validating Our Model Preliminary Findings & Ongoing Validation References Change – An Organisational Imperative The rate of change has increased drastically in recent years, […]

How to Win the Balancing Act: Change Demand and Capacity Management

We’ve written previously about the importance of balancing organisational capacity for change with change demand. Organisations that fail to do this will stagnate and be poor competitors in the marketplace. Organisations that do it well will achieve greater ROI, implementation success rates, and achieve their strategic objectives. After all, our ability to execute organisational strategies quickly, […]

Avoid Overload by Improving Capacity for Change & Managing Demand

Every organisation seeking to implement major change must manage three key components, or risk areas, in the organisational change system: Organisational capacity for change Change demand risks Initiative-specific risks This article explores the impact of the first two – demand and capacity – on an organisation’s ability to implement their change initiatives. 1. Organisational capacity for change Organisational capacity for […]