The Simple Rules of Executing Brilliantly

Innovation isn’t just popular, it’s good for business. As customers, we value innovation, especially when it enhances our self-image. (We’ll pay more for something if it makes us look innovative.)  If you ask people if they’d like to work someplace innovative, most people would say, “absolutely!”  When asked what it means to be innovative, most of us […]

Accountability: The Missing Link in Making Change Stick

You’ve done all you can: documented everything, run training sessions at all hours, sent all your communications (mostly email, but hey―COVID), and the business teams said “yes” on the go-live readiness call. You’re ready for a post-project break. While many would feel they’re crossing the finish line, the change has only just begun. Implementing change is hard […]

Characteristics of a truly Change Capable Organisation

Change – An Organisational Imperative Change has Changed Defining Change Capability A Holistic Model of Change Capability Dimension 1: Leadership Commitment to Change Dimension 2: Effective Application Dimension 3: Change-Ready Environment Validating Our Model Preliminary Findings & Ongoing Validation References Change – An Organisational Imperative The rate of change has increased drastically in recent years, […]

Six Change Management Principles For a Post-Pandemic World

“The only constant in life is change” …said Heraclitus, the ancient Greek philosopher. Heraclitus observed that everything is in a state of flux, or constant change. “Cold things grow hot, the hot cools, the wet dries, the parched moistens.” 2020 revealed how true this is. Best-laid business plans were torn up while we focused on […]

Our Change Management Methodology

The leadership challenge Barriers to lasting change Fresh approach to change Managing capacity and demand Benefits of a flexible methodology Learning from the past, planning for the future 6 Critical Success Factors CSF1 Shared Change Purpose CSF2 Effective Change Leadership CSF3 Powerful Engagement Processes CSF4 Committed Local Sponsors CSF5 Strong Personal Connection CSF6 Sustaining Personal […]