A blended action-learning program for anyone who needs to plan and deliver major organisational change projects and initiatives successfully.
For full details download the workshop brochure.
Learn and apply a proven and systematic change management methodology (PCI®) quickly and to a high standard.

- PCI®, which stands for People-Centred Implementation is recognized by Forrester Research as one of the top change methodologies used worldwide.
- Use tried and tested change tools to gather and evaluate people-centred data, to help improve your change decisions.
- Follow practical Roadmap processes with easy-to-use templates, to capture critical project information along the way.
- Access 300+ pre-populated actions to help you build more robust change plans quickly.
- Receive feedback and guidance to build and deploy
Action Learning Based Approach
During the program, participants:
- Work on ‘live’ change projects
- Create ‘real-time’ change plans to continue working on after the workshop
- Build confidence to apply learning and Roadmap Pro resources to future change projects and initiatives.

People-Centred Implementation (PCI®)
The People-Centred Implementation (PCI®) Public Workshop is for project and change managers who are looking to successfully implement major changes in their organisation but are hitting barriers such as poor sponsorship, low commitment and employee resistance.
Over the course of this 3 day programme participants will apply the PCI® tools, research and methodology to a live change project from their own organisation so that they can immediately apply the change implementation plans when they return to work.
PCI® has been used successfullyfor over 20 years
Used by over 30,000 change practitioners in 50 countries worldwide, it is based on nearly two decades of field research and ‘hands on’, practical application with clients. It describes 6 Critical Success Factors that individuals in organizations need to learn and master if they want to successfully execute change.
It is a systematic approach which enables project and change managers to:
- create and share a compelling case for change that directs and motivates key people in your organization.
- build a critical network of skilled change leaders who will provide direction, guidance and support for strategic change.
- develop and implement the engagement processes needed to communicate with, involve, up-skill and reward people for their part in the delivery of change.
- help local managers drive local deployment by building commitment, bridging skill gaps and crafting actions to support people though behavior change.
98.4% of respondents would recommend the PCI® workshop to their colleagues.Source: Changefirst’s ongoing research
Who Should attend?
- Business change managers
- Project and program managers
- HR/OD/Learning & Development practitioners
- Anyone who needs to deliver change projects
Change Synergy is pleased to announce the following 3 day PCI® Public Change Management Workshops:
Virtual PCI 24 - 26 Nov 2020
Book a workshop
For more information on how Change Synergy can help you implement change more effectively or to book a workshop please call or email us on:
T +61 (0) 417 399 358
E info@changesynergy.com.au
What you will receive?
People-Centred Implementation (PCI®) practitioners receive a comprehensive program of:
- Coaching and feedback from expert facilitators – former change executives who are not only experts in PCI®, but also in planning and implementing major change programs for global organizations.
- Detailed workbook to follow during the workshop, plus copy of the book Managing Organizational Change, written by David Miller.
- Comprehensive cloud-based toolkit (Roadmap Pro), hosted on AWS for the highest level of security and Data privacy, and fully loaded with:
- 22 contextual learning videos – almost 3 hours of practical learning about proven change management processes and tools.
- 23 detailed written process steps and practical instructions, with corresponding planning templates for each stage of the change process.
- 130+ pre-populated actions, that can be quickly edited to fast-track change planning.
- 9 proven change assessments to track and mitigate people-centred project risks.
- change assessments which can be responded to in over 10 languages.
- Assessments which provide over 450 practical actions based on generated results.
- A global database of over 600,000 data points to benchmark change data and decisions.
Part 1 - Prework
The first part of the program is pre-work – up to 2 hours of preparation to enable participants to work quickly during the workshop.
To complete the pre-work, participants must:
- Login to the RoadmapPro platform
- Watch all the Welcome videos:
– Introduction to the platform
– Overview of the PCI® methodology
– Summary Tour of RoadmapPro features
- Follow the instructions in the Roadmap Pro Tour video to:
– Create a new Plan for a change project to continue working on during the workshop – Start building the Plan by completing Stage 1 (INITIATE) > Step 1
Part 2 – The Workshop
The workshop itself runs over three (3) days, with expert facilitator feedback and peer coaching, to cover the following topics.
| MODULE | CONTENT |
| Day 1 agenda | |
| Making the Case for PCI® | – Making a powerful case for the investment in change management for a project. – Ways to sell the benefits of a people-centred approach to change planning and implementation. |
| Preparing to INITIATE a change | – Defining the change and creating a Shared Change Purpose. – Mapping the Change Network. – Assessing likely Impacts and Risks associated with the change and understanding the baseline risk profile for a change. |
| Developing a plan to LEAD a change effectively | – Managing the stakeholder landscape. – Preparing Sponsors and key Influencers. – Develop Change Agent skills and capabilities. |
| Day 2 agenda | |
| Creating plans to ENGAGE the organization in a change | – Creating the Engagement Strategy. – Building detailed plans to communicate, involve, up-skill and reward people’s efforts during the change process. |
| Preparing to DEPLOY the change | – Developing line managers’ commitment to drive change locally. – Tailoring change messages and creating support plans to build commitment and manage change-related resistance in different local areas. |
| Day 3 agenda | |
| TRACK change progress | – Understanding how to measure and track progress during deployment. |
| Using Roadmap Pro effectively | – Advanced platform features. – Refining the change plan & immediate next steps after the workshop. |
| Independent Case study | – Practice and build confidence to apply PCI® and Roadmap Pro after the workshop, to future change projects. – PCI® Foundation Certification. |
We can help build your change expertise. Direct from your desk.
Virtual Instructor-led Change Management Certification
Learn PCI®, our Forrester recognised change management methodology which provides a proven, flexible, people-centred approach to organisational change – right from the comfort of your home or desk!
Our Virtual Change Management Practitioner Program is designed to work around your schedule with 6 highly interactive online modules spread over 3 days
You can learn more about our Virtual PCI® Practitioner Public Programs here.