Next virtual PCI® Practitioner Program: 12 – 14 JULY 2022 (9am – 4pm Melbourne time)

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Everyone has a role to play in change.

Everyone needs the right skills and tools.

But it’s not one size fits all.

We give you learning programs focused on different roles in the change equation.

Live programs with facilitators who’ve been where you are.

Delivered virtually or face-to-face.

Well worth the investment, even for the time-poor or experienced practitioners or leaders.

It reinforced things I've learned elsewhere and introduced new content in a way that brings it to life with your own examples.

– Samantha, Executive Manager Strategy, People & Culture

Change Management (PCI®) Certification

Get the results you need – consistently – by developing in-house change experts.

You’ll learn how to:

  • Coach and influence Sponsors to lead change
  • Make the case for good change practice using business language (not fluffy change speak)
  • Craft a compelling case for change that gets people listening
  • Engage people in the future state and help them move away from past ways of working
  • Manage people’s reactions to change, including resistant behaviour
  • Measure and track your progress using data, not gut feel
  • Make change stick by building commitment to new ways of working

It’s ideal for:

  • Change practitioners
  • Project professionals who also manage change
  • Anyone trialing PCI® for their organisation
  • Executives who need to role model and champion good change practice
  • HR Specialists who will lead or support major change
  • Change agents who will play a pivotal role in organisational change

Duration: 3 days

You can join a public, open-enrolment PCI® Practitioner (certification) Program or schedule an incompany program at your office.
Get the fact sheet Learn about our public programs

PCI® Fundamentals

A PCI® short course for employees who just need to know what good change practice looks like—and their role in making it happen.

You’ll learn how to:

  • Use a common language to discuss change challenges and how to overcome them
  • Create a compelling case for change that gets people listening
  • Identify who’s critically important to your change’s success – and get them onside
  • Help people connect with change, making commitment possible
  • How to manage people’s reactions to change, including resistance
  • Make change stick by building commitment to new ways of working

It’s ideal for:

  • Change agents and team members who are involved in major change
  • Anyone needing a “change managment 101” crash course

Duration: flexible, ranging from 0.5 – 2 days

Get the fact sheet
Do it!!!

You learn a lot and are given so many tools to use in the future.

– Elle, Business Support Officer

PCI® Fundamentals Train-the-Trainer (TTT)

Give us your best change specialists and facilitators, and we prepare them to deliver PCI® Fundamentals internally in your organisation.

You get inhouse facilitators ready to go when you need them, so you can control when and how often the program is delivered.

You’ll learn how to:

  • Deliver PCI® Fundamentals internally

It’s ideal for:

  • Change specialists and facilitators who are PCI® certified

Duration: two days plus preparation time

Let's talk about this for my team

Advanced PCI® Certification

Test and validate your knowledge and skills and get a recognised vocational qualification.

It’s ideal for:

  • Organisations who want to develop and retain their change practitioners
  • Change professionals seeking further qualification

What it involves:

  1. Complete your PCI® Practitioner Program (certification)
  2. Take a test and score at least 90%
  3. Provide evidence of using PCI® in a complex change
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Thriving Through Change

Learn how to understand better your reactions to change, navigate the turbulence of change and become more resilient.

You’ll learn how to:

  • Understand your attitudes and uncertainty towards change
  • Analyse how you react to change
  • Identify tactics to be more change-ready
  • Increase your resilience

It’s ideal for:

  • Anyone in an organisation that is planning or undergoing significant change

Duration: three hours

Thriving Through Change is also available on-demand.

Let's talk about this for my team
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Live programs for leaders

Today’s change leader’s role is more challenging than ever.

It’s also more critical than ever.

Executive Sponsorship, the Leadership X-Factor

Lack of effective leadership consistently ranks among the biggest risks to implementation failure. Don’t let this hold you back.

You’ll learn:

  • Your pivotal role in the change equation and how to use it to build momentum and support for change
  • Why you need to build commitment to change and how to do it
  • The impact of change on yourself and your team
  • Understanding human reactions to change and managing resistance
  • How to monitor and track change progress

It’s ideal for:  

  • Executive leaders and department heads

Duration: flexible, ranging from 1.5 hours – 1 day

This program is methodology-agnostic. You don’t need to be using PCI® in your organisation to offer this program to your leaders.

Get the fact sheet
This program is simply one of the best I have come across for leaders.

Organisations have known in“theory” that change is all about people, and this program provides the HOW and TOOLs to turn theory into action.

– Liz, GM People & Culture

It’s a game-changer.

Personally, I wish I had done this program early in my career.

- Liz, GM People & Culture

Leading My Team Through Change

The same themes as Executive Sponsorship but aimed at middle managers and team leaders. Depending on the investment, your leaders can develop a change leadership plan to start using immediately.

You’ll learn how to:

  • Help your team connect to change – so that it sticks
  • Role model new ways of working so that your team follows suit
  • Reinforce new ways of working – and call out what isn’t working
  • Be accountable for success in your area of responsibility
  • Provide direction, guidance and support to your team as they transition to new ways of working
  • Measure and track your team’s progress

It’s ideal for:

  • Middle managers and team leaders

Duration: flexible, ranging from 0.5 – 1 day

This program is methodology-agnostic. You don’t need to be using PCI® in your organisation to offer this program to your leaders.

Leading My Team Through Change is also available on-demand.

Let's talk about this for my leaders
Don't hesitate.

It will really enhance your change and leadership practice.

– Gwyneth, Employee Experience & Systems Manager

PCI® for Leaders

Everything from our PCI® short course plus how to lead your team through change.

You’ll learn how to:

  • Help your team connect to change – so that it sticks
  • Role model new ways of working so that your team follows suit
  • Reinforce new ways of working and call out what isn’t working
  • Be accountable for change success in your area of responsibility
  • Provide direction, guidance and support to your team as they transition to a new way of work
  • Create a compelling case for change that gets people listening
  • Measure and track your team’s progress

It’s ideal for:

  • Team leaders and middle managers whose organisations use PCI®

Duration: flexible, ranging from 1-2 days with optional coaching support

Get the fact sheet

Learning on-demand

For when you’re short on time or don’t have enough participants for a live program

Thriving Through Change

Learn how to understand better your reactions to change, navigate the turbulence of change and become more resilient.

You’ll learn how to:

  • Understand your attitudes and uncertainty towards change
  • Analyse how you react to change
  • Identify tactics to be more change-ready
  • Increase your resilience

It’s ideal for:

  • Anyone in an organisation that is planning or undergoing significant change

Duration: one hour (eLearning)

Thriving Through Change is also available as a live program.

Let's talk about this for my team Buy now
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Exploring PCI®

Learn the basics of PCI® and why a change management methodology is essential.

You’ll learn:

  • Why a change management methodology is essential
  • The six critical success factors that make up PCI®
  • How to build an action plan for a real change project
  • How to build a change implementation checklist

It’s ideal for:

  • Employees whose organisations are adopting PCI® as their change management methodology

Duration: one hour (eLearning)

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Consulting in cafe

Delivering Organisational Change

Learn how commitment to a new way of working is what ultimately makes change successful, and how to do it.

You’ll learn how to:

  • Build awareness, acceptance and ultimately commitment to change
  • Use specific tactics to help people commit to change and sustain that commitment long-term
  • Personally change your behaviour to support a new way of working

It’s ideal for:

  • Anyone in an organisation that is planning or undergoing significant change

Duration: one hour (eLearning)

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Leading My Team Through Change

Prepare your managers to lead change in their teams.

You’ll learn how to:

  • Develop your own change leadership skills
  • Make a case for change that’s relevant to your team
  • Key tactics to prepare your team for change
  • Prepare for and lead change conversations

It’s ideal for:

  • Team leaders and middle managers in organisations that lack the time or participants for a live in-house program

Duration: one hour (eLearning)

Leading My Team Through Change is also available as a live program.

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Masterclasses 

A perfect PD day, or a few PD hours, for your Change team

Core curriculum

Despite overwhelming evidence that it works, many change professionals feel they’re continually justifying their existence. Learn to commercialise and articulate your worth so that there’s always a seat for you at the table.

Boost your credibility with executives by making recommendations and decisions based on data, not gut feel.

It may not be in your job description, but facilitation is an essential skill for change professionals. Learn a few essentials to overcome imposter syndrome or your own resistance – so you can facilitate (almost) anything.

If left unchecked, resistance will threaten the success of your implementation. Learn to identify and coach people (including yourself!) through these very normal human reactions.

Another one that may not be in your job description, but it’s one of the most powerful things you can do. It can also be the most scary. Let us help you build your confidence.

Influencing at work is an essential part of what we do, but it’s a learned skill that doesn’t come naturally to most of us. Let us help you practice influencing for change success.

Electives

Learn the basics of this complementary discipline so that you can work as a true partner to a project manager. This will also help if you become a de facto project manager for a change initiative.

Lack of accountability leads to low morale, unclear priorities and ineffective execution. In other words, it can sink your change. Let’s talk about what you can do about it.

A lot happens in meetings that can’t be replaced with email – and a lot of time is wasted too. Learn to plan and run meetings that make people glad they turned up.

Change communications are often too high level to be meaningful or overwhelming with detail. Learn how to plan, craft, deliver and test communications that get people to pay attention.

Bespoke

We can design a program 100% to your change situation and goals

Maybe you’re:

  • Embarking on transformation, and you’d like your executives to understand their role better and plan specific change leadership actions
  • Restructuring, and you’d like a toolkit to help your leaders implement a new way of working and manage their own transition (delivered via webinar with follow-up coaching support)
  • Supporting your change agents and executives to work together better – so you need a 90-minute masterclass that brings everyone together and allows them to practice contracting in a safe environment

Or, tell us what you need, and we can brainstorm together.

Any bespoke program can use PCI® or be methodology-agnostic.
Let's talk
I loved the overall program and learning materials.

It was easy to understand, and I can see how I can apply this to my role.

– Michelle, Corporate Communications Manager

Absolutely beneficial

A fresh approach, aligns well with the direction of our business.

– Mitchell, Operations Specialist

The break out exercises were great.

I learn best when practically put to the test and whilst uncomfortable, it really solidified my learning.

– Corinne, HR Advisor

Spread the word and get more people doing it.

I love it!

– Sharyn, Team Leader Business Improvement