A clear vision for the future, focused on outcomes, helps people regain a sense of control. The case for change is clear. Things can’t stay the way they are because of faster competitors, loss of market share, or a critical system is at end-of-life. You have a why that will get people listening. Now your job is […]
Are you struggling to get traction? Does it feel like you’re doing a lot of work but with little success? It may be because your organisation is suffering from weak change leadership.Here are three symptoms to look out for. 1. Resistance While resistance is a normal human response to change, when entire teams are resisting […]
When we ask leaders why they’ve come to one of our courses, we usually hear a variation of “I need help managing resistance!” The key is to re-frame how we think about resistance – and then develop plans to overcome it. 1. Resistance is Normal Managing resistance is key to making change stick. It’s also a normal response […]
Pop Quiz: Name one of the top two causes of organisational change failure. Answer: Lack of leadership (Source: PMI’s 2014 Pulse of the Profession) Unfortunately, just because someone holds a position of leadership doesn’t mean they know how to lead change. We all understand that leadership commitment is critical to the sustainability of any change – but how do we achieve it? […]
“How do you make change stick?” We’ve all been asked this question many times over the years. And it’s no wonder: staff levels are lean, job satisfaction is low, and employees are stressed. Everyone is looking for a silver bullet to make change stick. “Do these four things and presto, you’ve created enduring change!” Like […]
“The project team said everything was in great shape when they handed over, but it’s gone to custard.” “I’ve got a bunch of Change Managers, but we’re still not doing change well.” We hear this a lot. You probably do too, or you’ve felt it. Organisations are undertaking major change all the time – yet […]
The American comedian, sometimes actor and podcaster Marc Maron made headlines in 2015 when he interviewed then-American president Barack Obama in his Los Angeles garage. In a conversation that spanned racism, gun control, criticism and legacy, this stuck with me the most. “Maron: There’s an element—and I don’t know if this will be insulting to you, […]
So much of what we call management consists of making it difficult for people to work. —Peter Drucker Though Drucker’s heyday was in the 1950s and 60s, the management guru’s remark feels truer than ever. Workers today must negotiate a web of complexity — exploding inboxes, endless meetings, relentless changes to systems, process and structure — […]
“Should we go agile? What does it even mean? Will it save money?” For years, consultants and thought leaders have been spruiking programs to introduce agile principles. Yet much of the discussion still focuses on theory, rather than how to achieve it. Our partner in Switzerland, AGILITYINSIGHTS, has spent the last 15 years researching and working […]
“One major reason organizations struggle is because they treat both leadership development and change management as separate rather than interrelated challenges.” – R. Quinn and R. Quinn in HBR An ASX top 20 company was boosting its information security. Soon, all people leaders would be responsible for auditing their team members’ access to key systems – a […]
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