We are excited to announce new dates for our hugely successful Virtual Instructor-led PCI® Practitioner Program! Learn PCI®, our Forrester recognised change management methodology which provides a proven, flexible, people-centred approach to organisational change. Our Virtual PCI® Practitioner Program is designed to work around your schedule with 6 highly interactive online modules spread over 3 days. This program is designed […]
“Next year we’re going to introduce an enterprise-wide platform to manage employee identities, access and entitlements.” Does this make you want to pay attention? Be honest. No, it doesn’t. What’s Missing? A lot – and it’s boring – but most important: why are we doing this? When crafting messages, project teams often focus exclusively on what’s changing: […]
When we ask leaders why they’ve come to one of our courses, we usually hear a variation of “I need help managing resistance!” The key is to re-frame how we think about resistance – and then develop plans to overcome it. 1. Resistance is Normal Managing resistance is key to making change stick. It’s also a normal response […]
Pop Quiz: Name one of the top two causes of organisational change failure. Answer: Lack of leadership (Source: PMI’s 2014 Pulse of the Profession) Unfortunately, just because someone holds a position of leadership doesn’t mean they know how to lead change. We all understand that leadership commitment is critical to the sustainability of any change – but how do we achieve it? […]
The American comedian, sometimes actor and podcaster Marc Maron made headlines in 2015 when he interviewed then-American president Barack Obama in his Los Angeles garage. In a conversation that spanned racism, gun control, criticism and legacy, this stuck with me the most. “Maron: There’s an element—and I don’t know if this will be insulting to you, […]
So much of what we call management consists of making it difficult for people to work. —Peter Drucker Though Drucker’s heyday was in the 1950s and 60s, the management guru’s remark feels truer than ever. Workers today must negotiate a web of complexity — exploding inboxes, endless meetings, relentless changes to systems, process and structure — […]
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